THE BUYER IN BETWEEN™ TRADEMARKED JANUARY 2026 NOT B2C NOT B2B SOMETHING ELSE ENTIRELY THE BUYER IN BETWEEN™ TRADEMARKED JANUARY 2026 NOT B2C NOT B2B SOMETHING ELSE ENTIRELY
A framework by Georgina L. Chapman

The Buyer
In Between.

You've been taught there are two types of buyers. There aren't. There are three. And the one you're probably selling to? Nobody taught you how to write for them.

Read the framework →
The Buyer In Between — Fearless Words
10 MIN READ Free article
The problem with what you've been taught

You've been taught
there are two
types of buyers.

B2C: impulse purchases, low stakes, add to basket, move on.

B2B: committees, procurement teams, slow decisions, shared responsibility.

But if you're a coach, consultant, or service provider — you're not selling to either of them.

You're selling to someone else entirely.

B2C buyer
Add to basket.

Impulse. Low stakes. Emotional. Rarely alone with the decision for long. Urgency tactics work. Loss aversion works. The hook is enough.

VS
B2B buyer
Pass it upstairs.

Committees. Procurement. Shared responsibility — and shared blame if it goes wrong. Cold and clinical works. ROI frameworks work. Nobody's ego is on the line.

The copy tactics you've been sold were built for these two buyers. Not yours.

THE BUYER
Meet your actual buyer

Your buyer is a
solo business owner.

Maybe with a small team. Spending their own money. Making the decision mostly alone. And they've been burned before.

This is the Buyer In Between.

  • Making the decision mostly alone
  • Spending their own money
  • Carrying the full weight of "what if I get this wrong again?"
  • Already burned — probably multiple times
  • Extremely good at smelling bullshit

Everything you've been taught about copy was designed for someone else.

What happens when copy ignores them

This is why
good copy fails
good people.

🚨
Urgency tactics backfire

Countdown timers and "only 3 spots left" trigger the defences of a buyer who's seen it a hundred times and learned not to trust it.

🪞
Polish pattern-matches to disappointment

Your polished, professional copy looks exactly like the copy of every person who's let them down before. That's not a compliment.

🤖
AI doesn't know they exist

AI-generated content is trained on B2C and B2B data. The Buyer In Between is invisible to it. Which means AI copy actively works against you here.

15 YEARS FIGURING THIS OUT READ THE FULL FRAMEWORK FREE ON MEDIUM 10 MINUTE READ NO EMAIL REQUIRED 15 YEARS FIGURING THIS OUT READ THE FULL FRAMEWORK FREE ON MEDIUM 10 MINUTE READ NO EMAIL REQUIRED
READ IT
The full framework

I've spent almost
15 years figuring
this out.

I wrote an article breaking down exactly who the Buyer In Between is, why most copy fails them, and what to do instead.

Read the full article →
Medium — Free Article
The Buyer In Between: why most copy is written for someone who doesn't exist

A quick 10-minute read. Who they are, why your current copy misses them, and what to do instead. With a listening feature too, if that's how you prefer to consume your content.

WORK WITH ME

Ready to write
for the buyer
you're actually selling to?

I've built my entire methodology around this buyer. Let's make your copy work for them.